Terms & Conditions
AbilityU – www.abillityu.com
Effective Date: [19/96/2026]
These Terms & Conditions govern your use of our website and any purchases made through our store. By using this website or placing an order, you agree to these terms.
1. About Us
AbilityU is a UK-based brand focused on disability awareness, education, and inclusion. We provide educational content, digital products, physical merchandise, and professional services.
Website: https://www.abilityu.com
Contact: contact@abilityu.com
2. Independent Resource Disclaimer
AbilityU is an independent educational platform and resource hub.
We are not affiliated with, endorsed by, or connected to any organisations, charities, companies, institutions, or services mentioned or referenced on this website, unless explicitly stated.
Any external references are provided strictly for informational and educational purposes only.
3. Products & Services
We offer the following:
Physical products
Items such as mugs, hoodies, and other merchandise are produced and fulfilled by Printify on a made-to-order basis.
Digital products
Digital content including courses, mini-courses, downloads, and resources are delivered electronically after purchase.
Services
We provide services including workshops, training sessions, accessibility reviews, and partnership work. These are delivered based on an agreed scope prior to delivery.
4. Orders & Payment
- All orders must be paid in full at checkout
- Payments are processed via PayPal and/or other listed payment providers
- Once an order is placed, changes may not always be possible
- Order confirmation will be sent via email
5. Delivery
Physical products
- Items are made to order and fulfilled via Printify
- Estimated delivery time: 5–14 business days (varies by location)
- Delivery times may be affected by postal or customs delays outside our control
Digital products
- Access is delivered electronically after successful payment
Services
- Delivery timelines are agreed in advance before work begins
6. Returns & Refunds
Please refer to our Refund & Returns Policy for full details.
Summary:
Physical products
Refunds or replacements are only offered for:
- Damaged items
- Misprinted items
- Incorrect items received
Requests must be made within 14 days of delivery.
Digital products
All digital sales are final once access has been granted.
Services
Refunds for services are not guaranteed and are assessed on a case-by-case basis depending on progress and work completed.
7. Intellectual Property
All content on this website, including text, branding, designs, graphics, downloads, and materials, is the property of AbilityU unless otherwise stated.
You may not copy, reproduce, distribute, or reuse any content without prior written permission.
8. Website Use
You agree not to:
- Misuse, copy, or reproduce any part of the website
- Attempt to interfere with website security or functionality
- Use the website for unlawful or harmful purposes
9. Limitation of Liability
We aim to provide accurate and reliable information and services. However, we are not responsible for:
- Delays caused by third-party providers (e.g. Printify, postal services)
- Service interruptions outside our control
- Outcomes resulting from the use of information, products, or services
All offerings are provided in good faith and on a reasonable-efforts basis.
10. Changes to These Terms
We may update these Terms & Conditions from time to time. Any updates will be posted on this page with a revised effective date.
11. Contact
If you have any questions about these Terms, you can contact us at: